Comprehensive

Our strongest policy, covering our full list of insured events and offering you our highest benefit amounts.

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Essential

Dependable cover at a lower price, covering most of our insured events and offering you substantial benefit amounts.

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Last Minute

Our most basic and cheapest cover, including an unlimited amount of overseas medical and hospital expenses.

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Domestic

Cover for your Australian “walkabout”, including trip cancellation, lost or stolen luggage, and hire-car excess.

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Annual Multi-Trip

Comprehensive cover for an unlimited number of up-to-30-day trips you take within 12 months.

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Included benefits

Comprehensive Essential Last Minute Domestic Annual Multi-Trip

Cancellation and amendment fees

Unlimited Up to $12,500 No Up to $10,000 Unlimited

Overseas medical and hospital expenses

Unlimited Unlimited Unlimited No Unlimited

Hospital cash allowance

$75 per completed 24 hours, up to a total of $2,500 $75 per completed 24 hours, up to a total of $1,000 No No $75 per completed 24 hours, up to a total of $2,500

Cutting your trip short

Unlimited Up to $12,500 No Up to $7,500 Unlimited

Additional expenses

Up to $40,000 Up to $12,500 Up to $5,000 Up to $5,000 Up to $40,000

Resumption of journey

Up to $3,000 No No No Up to $3,000

Travel delay expenses

$100 per completed 12 hours, up to a total of $2,000 $50 per completed 12 hours, up to a total of $1,000 No $50 per completed 12 hours, up to a total of $1,000 $100 per completed 12 hours, up to a total of $2,000

Luggage and personal effects
(Sub-limits apply – see PDS for details)

Up to $7,500 Up to $5,000 Up to $2,500 Up to $5,000 Up to $7,500

Delayed luggage allowance

Up to $600 Up to $400 No Up to $250 Up to $600

Travel documents, credit cards and traveller’s cheques

Up to $5,000 Up to $2,500 No No Up to $5,000

Theft of cash

Up to $400 Up to $250 No Up to $250 Up to $400

Personal accident

Up to $5,000, $20,000 or $40,000, depending on the event and/or insured person’s age Up to $30,000, depending on the event (excluding death) No Up to $5,000 or $15,000, depending on the event and/or insured person’s age Up to $5,000, $20,000 or $40,000, depending on the event and/or insured person’s age

Personal liability

Up to $5,000,000 Up to $2,000,000 Up to $1,000,000 Up to $1,500,000 Up to $5,000,000

Rental vehicle insurance excess

Up to $6,000 Up to $4,000 No Up to $4,000 Up to $6,000

Loss of income

Up to $400 per week, up to a total of $10,400 No No No Up to $400 per week, up to a total of $10,400

Alternative transport expenses

Up to $5,000 Up to $2,500 No Up to $2,500 Up to $5,000

Hijack

Up to $1,500 No No No Up to $1,500

Pet care

Up to $500 No No No Up to $500

Optional benefits

Comprehensive Essential Last Minute Domestic Annual Multi-Trip

Additional Specified Items Cover

Yes No No No Yes

Excess reduction

Yes Yes Yes Yes Yes

Snow Sports Cover

Yes Yes Yes Yes Yes

Find out more

The information on this page is just a snapshot. For more details about Ozicare travel insurance, including the terms, conditions, limits and exclusions that apply, please read the Product Disclosure Statement (PDS).

Make a claim

If you ran into trouble on your trip and you have to lodge a claim, we’re here to help. Make a claim on your travel insurance policy.

Which countries does Ozicare travel insurance cover?

Optional benefits
Includes American Samoa, Cook Islands, Fiji Islands, French Polynesia (including Tahiti), Kiribati, New Caledonia, Niue, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, New Zealand, Papua New Guinea; and domestic cruises within Australian territorial waters.
Asia
Includes Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Malaysia, Maldives, Myanmar, Nepal, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, and Vietnam only.
Europe/Africa
Includes countries in Africa, Europe, Scandinavia, the Middle East, the Caribbean, and Russia.
Americas
Includes United States of America, Canada, Mexico, Central and South America and Antarctica (Antarctic cruises only).
Not covered
We do not cover travel to countries:
  • the Australian Government advises people not to travel to (i.e. countries rated ‘Level 4 – Do not travel’). To find out the risk rating of your destination/s, visit the federal government’s Smartraveller website.
  • subject to an embargo from the UN Security Council or any international organisation to which Australia belongs
  • involved in international conflicts or interventions involving the use of force or coercion.

How can I pay for my travel insurance?

You can pay for your Ozicare travel insurance by credit card (Visa or Mastercard).

See all travel insurance FAQs

If I run into trouble overseas, can I get assistance?

Yes – all our international travel insurance policyholders get access to a 24/7, global network of medical and emergency assistance providers.

If you get sick or injured, lose your passport, or need evacuating, for example, we can get you the help you need.

Emergency contacts

How do I make a travel insurance claim?

If you need to lodge a claim with us, you must do so within 30 days of returning to Australia.

  1. A quick and easy way of doing this is to claim online.

Alternatively, you can:

  1. Download and fill in the relevant travel claim form.
  2. Attach supporting documents (e.g. receipts – the form will tell what’s required).
  3. Send the completed form and supporting documents to:
    Email
    autogeneral@claims-travel.com.au
    or Post
    Ozicare Travel Insurance
    GPO Box 14
    Brisbane
    QLD 4001