Car Insurance

To change your policy details or make a claim, please call us on 1300 360 066.

Don’t have a policy? Get a quote online or by calling us on 1800 155 543.

Home and contents insurance

To change your policy details or make a claim, please call us on 1800 181 543.

Don’t have a policy? Get a quote online or by calling us on 1800 059 264.

Life insurance

To change your policy details or make a claim, please call us on 1800 421 034 or email life.claims@ozicare.com.au.

Travel insurance

If you need to lodge a claim with us, you must do so within 30 days of returning to Australia.

A quick and easy way of doing this is to claim online.

Alternatively, you can:

  1. Download and fill in the relevant travel claim form.
  2. Attach supporting documents (e.g. receipts – the form will tell what’s required).
  3. Send the completed form and supporting documents to:
    Email: autogeneral@travelclaims.com.au
    or
    Post:
    Ozicare Travel Insurance
    Locked Bag 3018
    Toowong DC
    QLD 4066

You can also lodge your claim over the telephone. Call us on 1800 694 227 (within Australia) or +61 7 3707 3463 (outside Australia) and a member of our team will help you lodge your claim over the phone.

To buy a policy (or change your policy details), get a quote online or call us on 1800 694 227 (within Australia) or +61 7 3707 3463 (outside Australia); or email travelhelp@ozicare.com.au

Head Office

Auto & General Services t/a Ozicare
Level 13
9 Sherwood Road
Toowong QLD 4066
AUSTRALIA